airbnb account review

Review Your Airbnb Account: A Step-by-Step Guide

For travelers who use Airbnb, the review process of a locked account can be a long and daunting wait. Yet, many people don’t know that it usually only takes up to 48 hours for Airbnb to complete a review of the account. With this fast turnaround time, Airbnb is able to check that the account is not being used for any fraudulent activity and either unlock or permanently suspend the account.

Quick Summary

  Airbnb Account Review: A Step-by-Step Guide For Improved Performance

Once you lock your Airbnb account, it takes up to 48 hours for Airbnb to review it. During the review process, Airbnb goes through various verifications measures to make sure the account is safe and secure. Following the correct steps to review your Airbnb account is important to ensure a quick and easy process.

First, make sure to sign in to your Airbnb account. You will then see a dialogue box with a request to review your account on the screen. Click on “Review my account” to begin the verification process.

You will then have to answer a few multiple-choice and open-ended questions about your account. In some cases, you may also be asked to provide more information about your past bookings. All this information is used to verify your identity.

Once you submit your answers, you can expect to receive your account review results within 48 hours. Airbnb reviews each account manually and may request a follow-up if additional information is needed. Depending on your answers, the account may be approved, denied, or put on hold.

After your account is verified and approved, you will be able to log in and use all of your account’s features. If your account is put on hold, don’t worry. Airbnb will reach out with more information on how to get your account back in good standing. Following the correct review steps will help make your account review easier.

Airbnb Account Review: A Step-by-Step Guide For Improved Performance

When it comes to the hospitality industry, Airbnb account review is an important process. It is a critical way to ensure that all Airbnb accounts are accurately managed and monitored. Airbnb Hosts use account review to keep their data private, ensure their listings remain active, and above all, make sure their Airbnb accounts are secure.

Having an Airbnb account reviewed can help a Host improve the performance of their Airbnb business and ensure they are offering the safest and most secure experience possible to their guests. This guide will provide a step-by-step guide on the process of reviewing an Airbnb account.

Step 1: Lock Your Account

The first step to reviewing an Airbnb account is to lock the account. Locking the account will restrict any changes or access to the account and will help protect the personal information contained within. Airbnb also recommends that all users change their passwords each month.

Step 2: Review Your Profile

Once you have locked your account, it’s important to review your profile. Reviewing your profile legitimizes your status with Airbnb and ensures that all guests are able to reach you. This means keeping your profile up to date, including the contact information and profile pictures.

Step 3: Check Your Payment Settings

Your payment settings are vital to ensure that you process your Airbnb payments correctly. It is recommended to check your payment settings regularly, including reviewing your payment methods and contact details.

Step 4: Review Your Reviews

Your reviews are a direct reflection of your reputation as an Airbnb Host. Reviewing your reviews on a regular basis can help you better understand the expectations of your guests and allow you to adjust your services to meet them. It is recommended to respond to all reviews left on your property, regardless of if they are negative or positive.

Step 5: Monitor Your Listings

Monitoring your listings is important to make sure that they are active and up to date. It is important to check for inaccurate or outdated information, or any other changes that need to be made. It’s also important to regularly check the availability of your listings and ensure your guests can easily book their stay.

Step 6: Update Your Security Settings

Updating your security settings and account information regularly is the best way to ensure that your Airbnb account is not compromised. It is recommended to use two-factor authentication and different passwords for multiple accounts. Additionally, make sure to regularly review your account settings and contact information.

Step 7: Review Your Account Status

Finally, it is recommended to review your account status regularly to make sure that your Airbnb account is in good standing. This includes reviewing any messages or reviews to ensure that any issues are being addressed. It can take up to 48 hours to review a locked account and make sure that the account is being used as intended.

Personal Experience

How do I ask a customer for a review on Airbnb?

I had the unfortunate experience of having my Airbnb account being locked for review recently. It all happened without any warning and I was unable to access or use my account for two days. I was worried that my account might have been suspected of fraud or that I had done something wrong. After some research, I eventually understood that this is a standard procedure that Airbnb follows.

To ensure their guests’ accounts are secure and safe, Airbnb reviews locked accounts to make sure they are not being used for fraudulent activities. It usually takes up to 48 hours for this process to complete. Fortunately enough, the review process was completed in time, and my Airbnb account was unlocked with full access restored.

I learned that Airbnb takes account security very seriously and is prepared to go to extra lengths to protect its users. It is good to know that there is somebody looking out for our best interests!

Frequently Asked Questions

How do I ask a customer for a review on Airbnb?

The best way to ask a customer for a review on Airbnb is to reach out in a friendly and polite way. Consider sending an email or message to the customer after their stay, thanking them for their stay and asking if they can provide a review of their experience. You can also offer them an incentive, such as a discount on their next booking, to increase the chances they will write a review.

What should I write in my Airbnb guest review?

Your Airbnb guest review should emphasize great aspects of your stay, such as the checking-in process, the amenities, the communication with the host, and the overall satisfaction with the accommodation. Make sure to also mention any special features of the property that made your stay more enjoyable. Finally, remember to thank the host for their hospitality and share your great experience with other potential visitors.

Can other guests see my Airbnb reviews?

No, other guests cannot see your Airbnb reviews. Airbnb’s platform is designed to allow only hosts and guests to read the reviews they have been given. Guests and hosts can only view reviews written after their stay, within 14 days of check-out. This ensures the privacy of all Airbnb users and the integrity of the review system.

How do you ask guests for a review?

To ask a guest for a review, start by expressing your appreciation for their stay and asking if they had a positive experience. Then ask if they would be willing to take a few moments to share their experience via a review. Let them know that a review will help other potential guests make informed decisions about choosing your business. Finally, thank them for their time and for sharing their opinion.

How do I get unbanned from Airbnb?

To get unbanned from Airbnb, you should submit a formal appeal and thoroughly review the reasons for your suspension. You may need to provide evidence to prove your innocence, such as messages, calendars and screenshots. After submitting the appeal, Airbnb will review your case and decide whether to lift the ban or not.

Are Airbnb bans permanent?

Yes, Airbnb bans can be permanent. Customers who break platform rules can face consequences, such as account suspension or permanent ban from the platform. All suspensions and bans are decided at Airbnb’s discretion.

How do I get my Airbnb account back?

Unfortunately, it is not possible to get your Airbnb account back once it has been deleted. The only option available is to create a new account if you wish to use Airbnb again. To do so, simply go to, press ‘Sign Up’ and follow the instructions provided.

How long does Airbnb ban last?

Answer: Airbnb ban lengths vary depending on the infraction committed. Suspensions range from 5 days to a few weeks to permanent suspension. However, most suspensions last 5 days. If a permanent ban is issued, the user will not be able to use Airbnb services in the future.

How does Airbnb handle complaints?

Airbnb takes customer complaints very seriously. Upon filing a complaint with their Help Center, customers will receive an automated acknowledgement and a case handler will be assigned to the complaint. The case handler will then make initial contact with the customer and work to resolve the complaint in a timely, satisfactory manner.

What to do if you get an unfair review on Airbnb?

If you receive an unfair review on Airbnb, you can respond to the review within 30 days of it being submitted. If you think it violates the Airbnb Review Policy you can report it. Ultimately, it is important to remember to maintain professionalism and civility when responding to any review.

What to do if you are not happy with your Airbnb?

If you are not happy with your Airbnb experience, you should contact your Host to see if they can address any concerns you may have. If the issue cannot be resolved and you need to cancel your reservation, you can start a request within 24 hours to resolve the issue. For further assistance, you can reach out to the Airbnb Customer Service Team for help.

How do I respond to a guest complaint on Airbnb?

Acknowledge the guest’s complaint and apologize for any inconveniences they experienced. Express willingness to make things right within Airbnb’s policy and guidelines. Offer to further discuss the issue via private message or phone call to come to an amicable resolution.

What happens if you get a bad review on Airbnb?

If you receive a bad review on Airbnb, you may be able to take legal action if the review violates Airbnb’s policies. This includes reviews that contain false information, slander/libel, or violate copyright laws. You will need to provide evidence of the policy being violated and contact Airbnb directly in order to have the review removed.

How do I write an Airbnb review?

To write an Airbnb review, focus on the host’s hospitality, cleanliness of the space, and overall experience. Provide specific details to highlight areas of improvement, as well as what the host did well. Finally, wrap up the review with overall feedback and your final thoughts.

How to get good reviews on Airbnb?

Getting good reviews on Airbnb starts by providing accurate and truthful information about your listing. Keeping your home clean and providing desirable amenities to guests are key to delivering a consistent high-quality experience. Let guests know what you value in a review and respond quickly and politely to any requests or concerns before, during, and after the stay.

How to write a review on Airbnb?

To write a review on Airbnb, go to the website, click Edit, then Reviews. Select the “Reviews by You” tab and write your feedback in the provided box. Your review should be concise, honest and respectful of other guests. Airbnb also encourages reviews to be written within sixty days of travel for accuracy.

Final Thoughts

To summarize, it is important to take the necessary steps to review your Airbnb account when necessary. Taking the steps outlined in this guide can help you make sure your account remains in good standing and avoid any unpleasant account issues. Furthermore, it is important to remember that it can take up to 48 hours for Airbnb to review a locked account, so please be mindful of this time frame when reviewing or resolving any account issues.


As an entrepreneur, web developer, writer, and blogger with five years of experience, I have a diverse skillset and a keen interest in staying up-to-date on the latest news, technology, business, and finance. I am committed to producing high-quality content and continuously learning and growing as a professional.
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