facebook messenger notification but no message

Facebook Messenger Notification but No Message: What Does it Mean and How Can You Fix It

Are you missing valuable messages on Facebook Messenger despite having notification setup? Don’t worry, we have some easy tips and tricks to help you quickly fix your notification settings and make sure you don’t miss any more conversations.

Quick Summary

  Troubleshooting Facebook Messenger Notifications with No Message: How to Fix It

It is annoying when you face Facebook Messenger notification sound but no message. This can mean the message was deleted, or you have a frozen notification. The good news is there are simple steps you can take to fix this issue. Start with checking your Notification Settings in Messenger. Make sure notifications are enabled, and you have not unknowingly tampered with any settings. If that did not work, turn off the Do Not Disturb mode and restart your phone. It may be as simple as being disconnected from the network, in which case turning off the Battery saver can help. If clearing the cache isn’t effective, uninstall and reinstall the Messenger app, then restart your phone. Finally, a good measure is to end all Facebook session and reset the password. If notifications still do not work, contact Facebook support. Use these tips to ensure your messages are delivered without hassle!

Troubleshooting Facebook Messenger Notifications with No Message: How to Fix It

Are you seeing notifications for Facebook Messenger, but haven’t received any messages? It can be incredibly frustrating having notifications on the app, with no message to confirm or investigate the trigger. This article provides clear instructions on how to troubleshoot Facebook Messenger notifications with no message.

Check Notifications Settings

The first thing you should do is check your notification settings. Perhaps the notifications have been switched off for Messenger, without you realising.

Make sure Do Not Disturb is not turned on

Are you in a ‘Do Not Disturb’ mode? This will block notifications. If so, consider turning it off and then refreshing Messenger.

Restart your phone

If the troubleshooting steps above don’t provide a resolution, then it could be your phone that is the problem. Restarting your phone should refresh the Messenger app, and often resolves any software issues that could be preventing notifications.

Reconnect to the network

Have you checked to see if you’re connected to the internet? Internet connectivity is paramount for Messenger notifications to be sent, as it needs to be connected to Facebook’s servers. If you are not connected, then switch back to a Wi-Fi connection or switch off the Airplane mode.

Turn off the Battery saver

Battery saver limits apps from running in the background and notifications – this means that messages will not come through via Facebook Messenger. Some phones will put the app in a ‘sleep’ mode, where the battery settings will be enabled, therefore it’s important to disable the battery saver.

Clear cache data for the Messenger app

Cache data can be deleted by following the steps shown below:

  • Go to settings.
  • Select apps and notifications.
  • Find Messenger and select it.
  • Go to storage settings.
  • Choose clear cache.

Uninstall and Reinstall the Messenger app

If the app data is corrupt, it’s possible that the app needs to be reinstalled. To uninstall, follow these steps below:

  • Go to settings.
  • Select apps and notifications.
  • Find Messenger and select it.
  • Choose the uninstall option.
  • End all Facebook sessions and reset your password

    If the app is still not working then you may need to reset your password and log out of all other open Facebook sessions. To reset your password, do the following:

    • Go to settings.
    • Select Security and Login.
    • Go to ‘Change Password’.
    • Message your new password to yourself.

    Personal Experience

    Why does my Messenger say I have a message when I don t?

    I have been an active Facebook Messenger user for many years, and have experienced this issue in the past. “Facebook messenger notification but no message” can be an incredibly frustrating issue, as the user is getting falsely alerted about a potentially important message. Fortunately, there are some steps which can be taken to try and fix the issue.

    Firstly, check your notification settings to make sure that notifications have not been turned off for Facebook Messenger. It may be a case that you have done this unknowingly, or the settings were changed accidently. If these look to be in order, then check that Do Not Disturb mode is not active on the device, as this will prevent any notifications coming through.

    If you are still having issues, then restart your phone. This can often help as it can clear any accumulation of errors. Additionally, reconnect to the network could be an option as poor or unstable connection may be preventing message notifications being received.

    If these measures do not make a difference, then try to turn off the battery saving mode, clearing cache data for the Messenger app, uninstalling and re-installing the messenger app, signing out of all Facebook sessions, and resetting the password.

    Frequently Asked Questions

    Why does my Messenger say I have a message when I don t?

    The unread message badge on the Facebook mobile app may show up when it is not supposed to due to a system glitch. This issue is often triggered by the use of Facebook emoticons, sentiments, and feelings. To fix this issue, try disabling any Facebook notifications to see if that resolves the issue.

    Why do I have a message notification but no message on Messenger?

    You may be experiencing a glitch with your Messenger app where you see a message notification but when you open Messenger there are no unread messages. To try and solve this issue, switch to the desktop version of Messenger and check if you have any unread messages there. If not, the notification may need to be manually cleared from the mobile app.

    How do I get rid of the Messenger notification when there is no message?

    To get rid of notification from Messenger without any messages, go to device settings, choose notifications and locate the Messenger app and turn off its notifications. This should stop the notification from appearing without any messages. Taking these steps should help prevent the Messenger notifications when there are no messages.

    How do I get rid of the message notification when there are no messages on Facebook on iPhone?

    To get rid of message notifications when there are no messages on Facebook on an iPhone, open the “Settings” app and tap on “Notifications.” Scroll down and select the app for which you want to turn off badge notifications, then swipe “Badge App Icon” to OFF. Repeat this process for other apps if necessary.

    Why does it show that I have a message on Messenger?

    The most likely explanation is that you are experiencing a glitch in the Messenger app. Glitches like this can happen when the app is out of date, sometimes resulting in notifications for messages that don’t actually exist. To resolve this, try restarting the app or updating it to the latest version.

    Why does Messenger say I have an unread message when I don t?

    The use of Facebook emoticons, sentiments, and feelings can often lead to system notifications that can cause an unread message badge to appear in the mobile app. This irritating issue can be a glitch in the Messenger app which can lead to confusion when there are no unread messages. To resolve this issue, it’s important to check the notifications settings and disable any Facebook emoticons or sentiments that may be causing the badge to appear.

    Why do I have a message notification but no message?

    The notification you’re receiving may be due to cached or saved data in your messaging app. Try asking someone to send you a message and the notification should clear up automatically. If the issue persists, it may be worth checking your messages to make sure all conversations are up to date.

    Why are my Messenger notifications not coming through?

    Answer: You may need to enable notifications for the Messenger app. To do this, press and hold the app icon, select App info from the menu that pops up, and go to Notifications. Toggle on the All Messenger notifications option and check out the notifications settings. This should help you start receiving notifications for Messenger.

    How do I get rid of a notification that won t go away on Messenger?

    To get rid of a notification that won’t go away on Messenger, open the Messenger app and click on your profile picture/icon at the top. Then click the “Notifications & sounds” option and turn off the notifications. Finally, scroll down and click the Manage Notifications option to disable any further notifications.

    Why is Facebook not giving me notifications?

    Facebook may not be sending notifications due to the settings being disabled. To enable notifications, open Facebook Messenger, tap on your profile pic in the top left corner, open Notifications & Sounds, and make sure that notifications and notification previews are enabled. Additionally, swipe down the Quick settings and open Settings > Apps to open Messenger from the list of apps.

    How do you turn off notifications on Facebook Messenger?

    “To turn off notifications on Facebook Messenger, hover over the conversation you wish to mute. Click on the ‘Mute Conversation’ option and select how long you’d like to mute notifications for. Once done, click on Mute to confirm your changes.”

    Why does Facebook Messenger not open?

    Facebook Messenger may not open due to low connection, outdated app, or issues with Windows connection settings. To fix Facebook Messenger not opening, try enabling Mobile Data for the Messenger app (iPhone), disabling Low Data Mode (iPhone), checking for server issues, clearing the Messenger cache (Android), force stopping the application (Android), updating the app, and using Messenger Lite.

    Why is my Facebook Messenger not working?

    Facebook Messenger not working can be caused by a variety of issues, including iOS system issues, outdated versions of the app, or network issues. To troubleshoot, start by restarting the app, and if that doesn’t work, try updating or reinstalling it. If that still doesn’t resolve the issue, try restarting your iPhone and, if necessary, resetting your network settings.

    Final Thoughts

    It can be very frustrating when your Facebook Messenger notifications are not working as expected. Fortunately, there are steps you can take to try and resolve the issue. Some common solutions include making sure notifications are enabled, restarting your device, reconnecting to the network, turning off the battery saver, clearing cache data for the Messenger app, uninstalling and reinstalling the app, and ending all Facebook sessions and resetting your password. Hopefully one of these tips will help you regain the normal operation of your Facebook Messenger notifications.


    As an entrepreneur, web developer, writer, and blogger with five years of experience, I have a diverse skillset and a keen interest in staying up-to-date on the latest news, technology, business, and finance. I am committed to producing high-quality content and continuously learning and growing as a professional.
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