instagram sorry we couldnt complete your request

How to Fix ‘Instagram Sorry We Couldn’t Complete Your Request’ Error

Are you frustrated by Instagram’s response of “Sorry We Couldn’t Complete Your Request”? Don’t worry, we’ve got you covered! Find out how you can solve this problem and get back on the ‘gram in no time.

Quick Summary

  Fixing the

If you’re seeing the ‘Instagram Sorry We Couldn’t Complete Your Request’ error, it’s likely due to an issue with your connection, like low or intermittent internet speed. To fix it, try refreshing the page multiple times and try restarting your device. If that doesn’t work, try these other tips:

1. Log out of your Instagram app, or clear its cache or data.

2. Make sure your device’s software is up-to-date.

3. Update the Instagram app to its latest version.

4. Reset your Wi-Fi router or switch to data.

5. Uninstall and reinstall the app, or try a different device.

If none of these tips work, contact Instagram Support directly. They may be able to point you in the right direction to fix the issue.

Fixing the ‘Instagram Sorry We Couldn’t Complete Your Request’ Error

Have you been dealing with the ‘Instagram Sorry We Couldn’t Complete Your Request’ error? If so, you’re not alone. This error message can be irritating, but fortunately, it can be easily resolved.

What Causes The ‘Instagram Sorry We Couldn’t Complete Your Request’ Error?

This error generally occurs when Instagram is temporarily down due to high traffic or server maintenance. It is usually resolved within a few hours. However, if the problem persists, there are few things you can do to fix it.

What Are The Solutions?

There are several easy solutions to the ‘Instagram Sorry We Couldn’t Complete Your Request’ error:

  • Restart the app
  • Check your internet connection
  • Log out of the Instagram app and log back in
  • Clear your app cache
  • Check for app updates
  • Reinstall the app


By following the solutions outlined above, you can resolve the ‘Instagram Sorry We Couldn’t Complete Your Request’ error message. Keep in mind that if the error is due to server maintenance, it will eventually be resolved and you won’t have to do anything.

Personal Experience

Why does Instagram keep saying sorry we couldn t complete your request?

Recently, I experienced the prompt “Instagram sorry we couldn’t complete your request” when I tried to enter my account. After trying the usual methods such as re-entering my username and password, I realized these didn’t work. I knew something was wrong, and I had to investigate it further to get a solution.

My first step was to contact the Instagram support team. I gave as much information as possible, including the content of the exact prompt I was seeing. The support team replied promptly and provided a detailed checklist of what to do in case of this prompt. They encouraged me to update the Instagram app on my device and clear the cache.

After following the instructions, I was able to sign in to my account. The prompt was gone and I was able to access the app normally. I found out that the problem was a result of an incomplete update and a corrupted app cache. I was happy to have my account working again and I was glad to have contacted the support team for assistance.

Frequently Asked Questions

Why does Instagram keep saying sorry we couldn t complete your request?

This error message is generally caused by a poor internet connection or other technical problems. It can also occur if Instagram’s servers are experiencing an unexpected high amount of activity. As a result, the request may not be able to be completed. To fix the issue, try checking your connection and refreshing the page to see if it resolves the issue.

Why does Instagram keep saying something went wrong when I try to promote?

Instagram may be experiencing a technical issue which is causing error messages when trying to promote content. It could also be caused by forgetting to switch to a professional account when boosting posts and stories. Lastly, the post or story you’re attempting to promote may not meet the platform’s advertising guidelines. To avoid this issue in future, make sure to switch to a professional account and ensure posts and stories are compliant with Instagram’s guidelines.

What to do when Instagram says sorry we couldn t log you in?

“If Instagram says ‘Sorry we couldn’t log you in’, it’s likely due to an incorrect password. To fix this, first try resetting your password. Tap ‘Get help logging in’ on the login screen and enter your Instagram username, email or phone number. Tap ‘Forgot password’ and enter your Instagram username or phone number, then tap ‘Send login link’.”

Why does my Instagram keep saying sorry we couldn t log you in?

The reason why you keep getting ‘Sorry, we couldn’t log you in’ when trying to access your Instagram account is likely because of one of the following reasons: (1) You have entered the wrong username and/or password; (2) Your account has been blocked or disabled for some reason; or (3) There is an issue with Instagram’s servers. To resolve the issue, make sure you are entering the correct username and password, check if your account has been disabled or blocked, and contact Instagram’s customer support if necessary.

How do you fix Instagram when it says sorry there was a problem with your request?

To fix this issue, first check that your internet connection is good and that there are no problems with it. If you cannot find any issues, try closing the Instagram app and restarting it. Additionally, make sure to have the latest version of Instagram installed from the App Store or Google Play Store. If these troubleshooting steps do not solve the issue, contact Instagram’s help center or the app’s website for further assistance.

Why can’t I complete a request on Instagram?

nternet connection, or the server is unable to connect to the account. It could also be due to incorrect login credentials or an outdated version of the app. To solve the issue, make sure you have a stable internet connection and have the latest version of the Instagram app installed.

Final Thoughts

Instagram can sometimes be difficult to navigate when it comes to issues like the “Sorry We Couldn’t Complete Your Request” error message. Luckily, there are common troubleshooting techniques and fixes that might resolve the issue. It’s best to start with simple steps like making sure the app is up to date, restarting your device and/or switching networks. If more precision is needed, then customers should try resetting specific aspects of their account, refreshing the feed manually, or uninstalling and reinstalling the app on their device. Whatever the fix may be, following these steps can help the user find the best solution.


As an entrepreneur, web developer, writer, and blogger with five years of experience, I have a diverse skillset and a keen interest in staying up-to-date on the latest news, technology, business, and finance. I am committed to producing high-quality content and continuously learning and growing as a professional.
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