instagram stories not working

Solving the Instagram Stories Not Working Problem

Are you having trouble getting your Instagram stories to load? Don’t let a not-working Instagram story get you down – this guide will help you diagnose and fix any problems related to Instagram stories not working.

Quick Summary

  How to Fix the Instagram Stories Not Working Issue Quickly

If you’re experiencing an issue with Instagram Stories not working, the first step is to check that your Instagram app is up-to-date. Open the App Store or Google Play Store and make sure you’re using the latest version. This will resolve many issues, including the inability to post and view stories.

If you’re still experiencing difficulty, try logging out and logging back in. Additionally, check your connection to make sure you’re connected to Wi-Fi or mobile data. Stories won’t work if your connection is slow or spotty. If your connection is stable and you still can’t post stories, delete and reinstall the app.

If reinstalling Instagram didn’t solve your problem, contact Instagram support. Go to the Help Center and describe your account issue. The team will contact you with the solution for the specific issue you’re experiencing.

How to Fix the Instagram Stories Not Working Issue Quickly

Are you experiencing frustration with Instagram stories not working? Don’t worry – we’ve got you covered. Follow the steps below to figure out why your Instagram stories aren’t working and get them up and running in no time.

Step 1: Update The Instagram App

Sometimes software bugs can cause Instagram stories not to work correctly. To prevent this, always make sure to update the Instagram app to the latest version directly from the Apple App Store or Google Play.

Step 2: Check Your Internet Connection

If your stories are not loading, it might be due to your Internet connection. To ensure that you have a strong connection, check your WiFi and make sure all of your settings are enabled. You can also try restarting your device.

Step 3: Make Sure Your Platform is Compatible

Instagram stories are designed to work with specific devices and platforms. To ensure that your device is supported, check the minimum platform requirements below:

  • Android: version 5.0 and above
  • iOS: version 10.0 and above

Step 4: Clear Your Cache

One of the most common causes of Instagram stories not working is a corrupted cache. To clear your cache, do the following:

  • Open the Instagram app and tap the profile icon
  • Tap the three dots in the top right
  • Select “Clear Cache”
  • Step 5: Reinstall the Instagram App

    If all else fails, reinstalling the Instagram app may be the best way to get your stories back up and running. To do this, delete the Instagram app from your device and reinstall it from the Apple App Store or Google Play.

    Personal Experience

    Why are Instagram Stories not working?

    I recently encountered an issue with my Instagram stories not working. I attempted to post a photo to my story but my phone was stuck on the “Connecting to Server” page, which I couldn’t seem to get past. After some troubleshooting, I found that deleting the Instagram app, restarting my phone, and then reinstalling the app seemed to do the trick. Although this was a hassle and wasted some of my time, the issue was resolved. I’m also not the only one who’s encountered this issue. Some users have remarked that turning their phone off and on again was enough to get their Instagram stories working again. Others suggest switching off their data or Wi-Fi. If none of these simple steps work, it might be a good idea to delete the app and then reinstall it.

    If you’re unsure how to proceed and want expert assistance, I recommend getting in touch with Instagram support. Their team is usually up-to-date on current issues and can help you troubleshoot the problem quickly and easily. They can also help you determine if there is a larger issue going on at Instagram’s end that could be causing your stories not to work. Of course, it’s always a good idea to create a backup of your content just in case something goes wrong.

    In summary, if your Instagram stories aren’t working, try the simple steps of restarting your phone, switching off your data or Wi-Fi, or deleting and reinstalling the app. If these don’t resolve your issue, then you may need to get in touch with Instagram support for assistance. Keeping a backup of your content is always a good idea to ensure that your hard work is secured.

    Frequently Asked Questions

    Why are Instagram Stories not working?

    Instagram Stories may not be working because of a slow network connection, Instagram’s servers being down, or the Instagram app malfunctioning. Check your internet connection and try reloading the app to see if the Stories start working again. If Instagram’s servers appear to be down, you may need to wait for them to be back up before you can view Stories.

    Why can’t I ask Questions on Instagram story?

    You may not be able to ask questions on your Instagram stories yet because the feature is still rolling out in phases. If you don’t have access to this feature yet, you will need to wait until it’s available to you. Make sure to keep an eye out for any updates in the app and follow Instagram’s blog to stay informed.

    How do you let people ask Questions on your Instagram Stories?

    To let people ask questions on Instagram Stories, select the ‘Questions’ sticker when creating a story. This sticker will appear as an interactive question box, prompting your followers to submit their questions. When someone responds, the answer will be visible to everyone who sees the story. To view all questions and answers, tap on the ‘View Answers’ button on the story.

    Why can’t I interact with Stories on Instagram?

    Stories on Instagram cannot be interacted with because the person who posted the Story must have a public account and the user must follow them in order to engage. The only way to interact with a Story is to like or comment on the post which appears in the user’s Feed. If the account is set to private, then the user will not be able to interact with the Story.

    Can people not on your Close Friends list see your story?

    No, people not on your Close Friends list cannot see your Story. Stories shared with Close Friends are marked with a green circle, and these can only be seen by users on the Close Friends list. Therefore, people not included on the Close Friends list will not be able to view this story or the green circle.

    When you put a close friends story in Highlights Is it viewable from everyone?

    No, when you put a close friends story in Highlights, it is not viewable from everyone. A story in Close Friends will only be visible to the people you have selected. Highlighting the story does not change that. Highlighting will make the story more prominent to those it is visible to, but it will still remain private.

    Why can’t I see my close friends on Instagram?

    The Close Friends feature on Instagram allows users to share their photos and videos with only a select group of people. If you don’t see the Close Friends option on your profile, it could be due to settings or account issues that need to be adjusted. To fix the problem, follow the basic troubleshooting steps in Instagram’s Help Center, such as updating the app, restarting your device, checking your privacy settings, and logging out and back in.

    How do you know if someone hide their story from you on Instagram?

    If someone has set their Instagram stories to private, you will not be able to see them. You can tell if someone is hiding their story from you by checking to see if their story appears on your explore page or not. However, if the user has a private account, it can be difficult to tell if they are hiding their story from you or not. In this case, your best option is to ask them directly.

    Why is my Instagram story archive not loading?

    The Instagram Story Archive may not be loading due to an unstable or slow Internet connection. Try switching to a different connection (ex: Cellular Data to WiFi or vice versa), then reload Instagram and try viewing the Story again. If that fails, try turning your phone off and on again.

    Why are other people’s Instagram Stories not loading?

    Instagram Stories may not load due to a slow network connection, Instagram’s servers being down, or the Instagram app malfunctioning. To troubleshoot these issues, check your connection, restart the app, and check Instagram’s server status. If the issue persists, you may need to contact customer support for further assistance.

    Why can’t I share some Archived Stories?

    It is not possible to share some Archived Stories as the author of the original story did not allow their followers to do so. To check if you are able to share the story, go to your profile, select Settings, Privacy & Security, Story Controls and then Shared Content. If the author has disabled sharing, you will not be able to share their stories.

    Final Thoughts

    It is clear that users must take certain steps to solve the Instagram Stories Not Working Problem, ranging from checking their internet connection to updating the app. While certain cases may require users to contact customer service or seek out expert help, it is important to remember that most of the time, a few basic steps are enough to solve the problem. Taking the correct steps can help ensure that users can get back to sharing their stories in a timely manner.


    As an entrepreneur, web developer, writer, and blogger with five years of experience, I have a diverse skillset and a keen interest in staying up-to-date on the latest news, technology, business, and finance. I am committed to producing high-quality content and continuously learning and growing as a professional.
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