LTE Calling Turned Off How to Fix It

LTE Calling Turned Off – How to Fix It

LTE calling turned off is a common issue that users encounter when trying to make voice calls over LTE/4G mobile data networks. This issue can arise due to various reasons like network instability, phone settings, or software bugs. Fixing this issue is essential for a seamless communication experience that LTE/4G is meant to provide.

LTE calling turned off is a common issue that users encounter when trying to make voice calls over LTE/4G mobile data networks. This issue can arise due to various reasons like network instability, phone settings, or software bugs. Fixing this issue is essential for a seamless communication experience that LTE/4G is meant to provide.

Understanding LTE Calls and Why They Get Turned Off

VoLTE or Voice over LTE is a technology that allows making voice calls over the 4G network. However, LTE calls can experience call drops, meaning that the calls are disconnected in the middle of the conversation. There are several reasons that can cause LTE calls to be turned off:

  • Network congestion: High traffic volume can cause the LTE network to be congested, leading to call drops.
  • Software updates: Firmware, software, or operating system updates can cause changes in the settings, which may interfere with the call quality.
  • Account issues: Problems with the user account may prevent the user from making LTE calls, or cause call drops.
  • Location problems: Weak network coverage or interference from nearby electronic devices can affect the call quality and cause drops.
  • Hardware issues: The phone or other hardware components, such as the SIM card, antenna or battery, can cause problems with the call quality and result in call drops.

How to Fix LTE Calls Turned Off

Restart Your Device

If you are experiencing issues with LTE calls being turned off, a simple and effective solution is to restart your device. This will reset your phone’s software and hardware, and may fix any SIM-related issues. To restart your device:

  1. Press and hold the power button until the “Slide to power off” option appears.
  2. Slide the on-screen button to turn off your device.
  3. Wait for a few seconds and then press and hold the power button to turn your device back on.

Restart phone

Check Network Settings

If restarting your device did not work, the next step is to check your network settings. Here’s what you can do:

  • Toggle LTE on: Go to Settings > Cellular > Cellular Data Options > Enable LTE and select Voice & Data.
  • Check Cellular Data settings: Make sure that Cellular Data is enabled. Go to Settings > Cellular and toggle Cellular Data on.
  • Reset Network Settings: If the above steps did not work, try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. Please note that this will reset all of your network settings, including Wi-Fi passwords.

Uninstall and Reinstall Your SIM Card

If the above steps did not work, try uninstalling and reinstalling your SIM card:

  1. Turn off your device.
  2. Remove the SIM card from your device.
  3. Inspect your SIM card for any damages or dirt.
  4. Insert the SIM card back into your phone.
  5. Turn on your device and check if LTE calling is working.

Uninstall and reinstall SIM card

Update Your Account Details

If your account has unpaid bills, dues or balance issues, it could affect your LTE calling. We suggest updating your Verizon account details to fix this issue. Here are the steps:

  1. Log in to your Verizon account.
  2. Check your account balance and ensure that all dues are cleared.
  3. If there are any issues with your account details, update them.

Contact Customer Support

If you have tried all the above steps and are still experiencing issues with LTE calling, we recommend contacting Verizon’s customer support team. They will be able to help you troubleshoot the issue and offer additional assistance if needed. Here’s how you can contact them:

  • Call: 1-800-922-0204 (Customer Service)
  • Chat: Visit and click on “Chat now” to start a conversation with a customer support representative.

Contact customer support

How to Turn on LTE Calls on Verizon?

If you’re experiencing issues with VoLTE (Voice over LTE) on your Verizon device, it might be because your LTE calls have been turned off. Here’s a step-by-step guide to turn them back on:

  1. Open your Settings app on your Verizon device.
  2. Select the Cellular or Mobile Data option.
  3. Toggle on the option for LTE Calls.
  4. Check your network coverage to make sure you have access to LTE/4G.

If you’ve followed these steps and continue to experience issues with VoLTE or LTE calls, it’s possible there may be a deeper issue with your device. It may be necessary to troubleshoot or seek additional support from your device’s manufacturer or Verizon’s customer service department.

Advantages of Using Verizon LTE

Verizon LTE is a high-speed data network provided by Verizon Wireless that offers an array of benefits and advantages, including:

  • Clear and reliable connection: With Verizon LTE, users can experience clear voice calls with high quality and reliability.
  • Wide coverage area: Verizon LTE network covers a vast area of the United States, providing users with a seamless experience while travelling.
  • Fast data speeds: Verizon’s LTE network offers lightning-fast data speeds, allowing users to download and stream high-quality content without buffering or lag.
  • Secure network: Verizon’s LTE network is encrypted, ensuring that users’ data and information is safe and secure.

These advantages have made Verizon LTE the go-to choice for people who want to have uninterrupted and high-quality communication and internet services. With the new LTE Plus network, users can expect even faster data speeds and an overall improved experience.


What is an LTE call?

An LTE call is a voice call made over the data communication of the LTE/4G mobile network. Unlike traditional cellular calls, an LTE call uses data to transmit voice instead of a separate voice channel.

Why do LTE calls get turned off?

LTE calls can get turned off due to various reasons like RRC abnormal release, dedicated bearer abnormal release, handover failure, uplink issues, QCI1 profile not defined, or the network provider deciding to turn off the LTE service on certain devices. Restarting your phone can help fix minor issues like SIM issues, but for more severe issues, it is best to contact your network provider for assistance.

What should I do if restarting my device does not fix the issue?

If restarting your device does not fix the issue of LTE calls turned off, you can try turning the LTE calls back on through your device’s call settings. If this does not work or the issue persists, it is recommended to contact your network provider for further assistance.


The LTE calling turned off issue can be frustrating, but there are steps you can take to resolve it. Restarting your phone or adjusting your SIM card can help, but if the issue persists, it may be due to the network provider turning off the LTE service on certain devices. In this case, turning the LTE service back on through your call settings may do the trick or consider upgrading to a newer device with faster and more efficient LTE network technology. Always make sure to stay up to date with your mobile network’s latest updates and policies to ensure seamless connectivity and communication.


Trusted links to additional sources for more information on LTE calls, Verizon service, and troubleshooting solutions

Being a web developer, writer, and blogger for five years, Jade has a keen interest in writing about programming, coding, and web development.
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