wifi is connected but no internet

Troubleshoot Your Problem: Wi-Fi Connected But No Internet Access

Are you feeling frustrated because you have connected to wifi but still can’t get online? Don’t worry; we’re here to help you troubleshoot your wifi connection so you can get back to streaming, browsing, and downloading in no time!

Quick Summary

  Solve WiFi Connectivity Issues: Connected but No Internet Access

If your Wi-Fi is connected but you can’t access the internet, here are some steps you can take to troubleshoot your problem:

1. Check that your device is connected to the correct Wi-Fi network. If you see your Wi-Fi network listed, but it’s not connected, select it and enter the correct password.

2. If you’re sure that you’re connected to the correct network and you still can’t access the internet, try restarting your router. Unplug the power cord from the back of your router, wait for 30 seconds, and plug it back in.

3. Check for restrictions or parental control settings in the router. Make sure the settings are not blocking access to certain websites or limiting your internet connection.

4. If restarting the router doesn’t work, try resetting the router to the original factory settings.

5. If resetting doesn’t work, contact your internet service provider to resolve the problem.

Solve WiFi Connectivity Issues: Connected but No Internet Access

Check Your Router

«No internet access» when connected to your wifi network is likely due to an issue with your router. It is important to check your router to ensure it is functioning properly. Check router LED lights and be sure all lights are lit. A lit activity light usually indicates a good connection. If the router is connected to multiple devices, make sure no one else is using it. Restarting the router can help if the problem persists.

Check the Internet Connection

If other devices are able to access the internet via your network, or if the router is working properly, make sure the modem is connected to the internet. Unplug the modem and plug it back in. Wait for a few minutes before attempting to connect again. Another option is to reset the modem.

Restart Your Device

Restarting your device can be helpful when troubleshooting wifi connectivity issues. Restart the device you are having trouble connecting. This step can be a quick fix to many connectivity issues.

Check the Password

If you are having trouble connecting to your wifi network, it may be attributed to the network password. Check that the password is correct or if controls such as parental blocks are in place.

Update Your Network Adapter Drivers

Outdated drivers are a frequent cause of «no internet access» when connected to wifi. To fix this issue, you should be sure to keep your network adapter drivers up to date. This can be done by visiting your device’s manufacturer website and downloading the new version of the driver.

Repair the Network

  • Click the Windows start button and type ‘ncpa.cpl’, then select ‘Network Connections’
  • Right click the wifi connection you are having trouble connecting to and select ‘Repair’
  • Follow the instructions to repair the Network

If All Else Fails…

If the above steps do not work, your device may need to be taken to a repair shop or contact your wifi service provider.

Personal Experience

Why would WiFi say connected but no internet?

The feeling of having WiFi connected but no internet access is one of frustration – especially if you need to get things done on time. I have experienced it myself more than once, and each time I have been able to find a way to troubleshoot the problem.

When my internet connection wasn’t working even though WiFi was connected, the first thing I did was to check that my router was securely connected to the modem and power outlet. Then I looked at the lights on my router and modem. Usually, if there is an issue, one of the lights wasn’t on. If the router was fine, I would do a reset – resetting my modem and router can often fix connection problems.

In other cases, the internet still wouldn’t connect even after I restarted the connections. In this situation, I would open the ‘Command Prompt’ window and type in “ipconfig/flushdns” and press Enter. This flushed the DNS Resolver Cache, and the internet connection worked again.

Finally, I also checked any security software – such as firewalls – that I could have that might be blocking the internet connection. If I found one, I would simply disable it for a few moments to test my internet connection. If the connection was working then I would reconfigure the security setting again if I wished.

These are some of the steps I usually take to troubleshoot an issue like “wifi is connected but no internet”. Those steps have helped me many times in the past.

Frequently Asked Questions

Why would WiFi say connected but no internet?

The most likely reason for a WiFi connection showing as connected but not providing internet access is an outage from your internet service provider. It’s important to check if this is the case before attempting any other troubleshooting steps, such as rebooting the router or shuffling wires around. If the outage persists, contact your service provider for help resolving the issue.

Why cant I connect to my WiFi but other people can?

WiFi network, the issue likely lies with your laptop/computer and not the network itself. Try restarting your laptop/computer and router to reset their connections and settings. If this still does not resolve the issue, you may need to consider replacing your laptop/computer’s WiFi adapter or other components.

Why does my iPhone say no internet connection when connected to Wi-Fi?

Answer: Your iPhone may say ‘No Internet Connection’ when connected to Wi-Fi if there is an issue with your Wi-Fi network, or it is not able to detect a strong enough signal. To fix this issue, restart your router or modem, make sure your Wi-Fi network settings are correct, check that your internet connection is working, and reset your network settings.

Why cant I connect to my Wi-Fi but other people can?

Wireless network successfully, then it means the problem is with your laptop or computer. If the other device also could not connect, then the issue could be with your router or modem. Try restarting the router or modem, and also make sure that your wireless security settings are correct and enabled. If the issue persists, contact your internet service provider for further assistance.

Why does my Wi-Fi say it’s connected but no internet?

The most likely cause of a Wi-Fi connection indicating that it is connected but not providing an internet connection is a problem with your internet service provider. This could be an issue with your modem or router, or a temporary issue with your ISP’s server. To fix this issue, restarting your router and your internet modem can help. Additionally, you may need to reach out to your ISP to diagnose and resolve the issue.

Why does my WiFi say connected to device cant provide internet?

This could be due to a few possible causes. First, check that your router is properly connected to the modem, and that your device is connected to the router. If the connection checks out, the next step is to check that your router has the latest firmware installed. Finally, you may need to reset your router settings or contact your ISP for help troubleshooting.

Why are some devices not connecting to the internet?

Devices may not be connecting to the internet due to a variety of reasons. Common issues include a loose or unplugged network cable, modem, or router. On a wireless network, the computer’s wireless network interface card may be turned off. To resolve the issue, check the hardware and make sure all cables are securely connected.

Final Thoughts

Troubleshooting can be a difficult and time consuming process, but with the steps outlined on how to resolve the issue of Wi-Fi connection but no internet access, you can find the solution quickly. To successfully identify and resolve the issue, make sure to follow the troubleshooting steps in order, starting with restarting your router, then checking your IP connection, checking for software conflicts, and finally enabling and disabling Wi-Fi. By working systematically through the steps, you can quickly identify and remedy your problem.


As an entrepreneur, web developer, writer, and blogger with five years of experience, I have a diverse skillset and a keen interest in staying up-to-date on the latest news, technology, business, and finance. I am committed to producing high-quality content and continuously learning and growing as a professional.
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